Terms of service

Custom & Special Orders: There are strictly no returns or refunds on any custom-made items, uniquely configured products, or special-order items distributed by EnviroTech. 

Questions / Inquiries: If you are unsure whether a product qualifies as a custom, uniquely configured, or special-order item prior to purchasing, please contact our Sales Team at 800-833-7958. 

Return Window: Returns for Geotech & EnviroTech brand products must be initiated and received within 15 calendar days from the date of delivery. 

Condition: Items must be in their original packaging, unused, and in brand-new / original condition to receive a full refund. 

Process: All returns must follow our standard Return Merchandise Authorization (RMA) process (see Section 1.D below). 

Return Window: Distributed items must be returned within 15 calendar days from the date of delivery. 

Condition & Restocking Fee: 

Distributed items returned in their original packaging, unused, and in brand-new condition will be subject to a 30% restocking fee. 

Late Returns: Any items received after the 15-day delivery window will not be refunded and will be returned to the customer at the customer’s expense (including all applicable shipping and handling costs). 

Request an RMA: Contact Sales at 800-833-7958 or email us to request a Return Merchandise Authorization (RMA) number before sending any items back. 

Package the Item: Pack the item securely in its original packaging, including all manuals, parts, and accessories. Include the RMA number prominently on the outside of the package. 

Ship the Item: Send the authorized return package to the address provided with your RMA instructions. 

Order Confirmation: Receipt of an automated order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EnviroTech reserves the right at any time after receipt of your order to accept or decline your order for any reason. 

Pricing & Availability: All prices, discounts, and promotions posted on this site are subject to change without notice. We strive to provide accurate pricing, but typographical errors or inaccuracies may occur. In the event of a pricing error, EnviroTech reserves the right to cancel any orders placed for items listed at the incorrect price. 

Shipping Options & Estimates: Shipping charges and estimated delivery dates are calculated at checkout based on location, item weight, and carrier availability. Delivery dates are estimates only and cannot be guaranteed. 

Risk of Loss: Title and risk of loss for all products pass to you upon our delivery of the item to the carrier. EnviroTech is not responsible for lost, stolen, or damaged packages caused by third-party carriers. 

Inspection Upon Arrival: Customers are required to inspect shipments immediately upon arrival and report any transit damage or missing items to EnviroTech within 24 hours of delivery. 

Accepted Methods: We accept major credit cards, debit cards, and approved online payment options at checkout. 

Billing Authorization: By submitting an order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order (including shipping, handling, and applicable taxes) to that payment method.